Will I receive anything by mail?
All
of our items are delivered digitally - that means that you will be able
to instantly download your purchase without having to wait for normal
shipping times.
Will your products work in my country?
All
of our products will work anywhere - there is no regional limitation.
Our mobile phone products will work with any carrier/service provider.
All of our PC applications will work regardless of the region or
country you're in.
Do you provide personalized technical support?
We
currently do not provide technical support. Our service team is not
trained to specifically offer help on our software products, though
you're always welcome to e-mail us with questions.
How will the credit card charge appear on my bill?
The credit card charge will appear as E-Stealth.com or just 'E-Stealth'.
I
need to order discreetly. How do I purchase your product without
worrying about credit card statements showing that I purchased from you?
We
here at E-Stealth.com completely understand your need to be incognito.
This is why we accept money orders. Just mail a money order to:
E-Stealth.com, LLC
950 Herrington Rd.
Suite C-179
Atlanta, GA 30044
USA
Make
sure you include a written detail of items you wish to order as well as
your e-mail address. Your e-mail address is very important, as this is
where we will send you the link to receive your items. Payments are
processed the day of receipt and we will send you the download
information e-mail on that same day.
Attention:
we do NOT accept personal checks. Only money orders or
cashier/bank/teller checks in US Dollars ($). Also, we do not accept
money orders or bank checks from RBC (Royal Bank of Canada).
My credit card was declined but I see a pending charge on my card.
With
e-commerce transactions, it is very important to take all measures to
prevent fraud. At E-Stealth.com we take fraud very seriously. One of
the measures we take is to use address and card code verification. In
order for us to process your credit card, the street number and zip
code that you enter on your order must match the information associated
with your bank/credit card. When we process the transaction, our
gateway has no way to verify this information unless it actually sends
a purchase request to your bank. Once your bank receives the request,
it provides our gateway with the necessary information to verify the
card's information. If the information does not match, we reject the
transaction and send a void request to your bank. It is then up to your
bank to process the void request and remove the pending charges.
Normally, this takes from 2 - 5 business days, though some banks are
slower in processing these voids. In such cases you can always call
your bank and ask them to process the void request.
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